Reel by Anshika Verma
Anshika Verma@anshikaav Group chat or personal stylists to a stylist? 🤣 Mango AW26 live now on @myntra✨ #mango #myntra
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@moi_meghana Shop at your own risk or if you guys are absolutely sure you are going to definitely keep what your ordering because they are really bad in accepting their mistakes and not returning your money
@angeles_daughter I am extremely disappointed and disturbed by Myntra’s decision to retain my ₹1,000 under the justification of “expiry.” This is not merely ₹1,000—it is my hard-earned money, which I had deliberately saved with the intention of using it for a future purchase. I fail to understand how Myntra can retain a customer’s money simply by declaring it “expired.” From a customer’s perspective, this feels like an unfair practice where money paid or accumulated by a customer is being retained without providing a reasonable opportunity to use it. Customers work hard to earn their money, and no company should treat their money as something that can simply be forfeited. I am therefore requesting Myntra to immediately restore/refund my ₹1,000 and provide a clear explanation for why this amount was forfeited. I have been a customer, and I expect to be treated fairly and transparently. Please do not give me a standard automated response quoting “expiry.” I am asking for a genuine resolution to this specific complaint. Return my ₹1,000 and resolve this matter immediately.
@lavisha_pyari https://www.instagram.com/reel/DdCg7jeTf2J/?stkn=MWZqaWRxdnR5dDRyYw==
@upasana4sethi No updates on my return ive been trying to reach out since july now
@ree02_n_u_ ⭐ 1/5 Extremely poor experience with Myntra. I would strongly caution customers about the way returns are being handled. My return was cancelled twice by the delivery partner without even calling me or making a proper attempt to contact me. On the final attempt, the delivery partner came only after I personally called and followed up about the pickup. Even then, instead of properly verifying the product or explaining the issue, he simply cancelled the return, claiming that the product was “not exactly the same as shown in the picture.” If there was genuinely an issue with the product, it should have been properly inspected and documented. Instead, the return was simply rejected, leaving me to deal with the consequences. What makes this even worse is Myntra's customer service. I made multiple attempts to contact support and had to repeatedly follow up just to get someone to look into the issue. Even after raising a formal grievance, I had to wait for a response instead of receiving a straightforward resolution. This is not the level of service I expect from a major e-commerce platform. Customers should not have to chase delivery partners and customer support repeatedly just to exercise a legitimate return request. The entire experience has been frustrating, time-consuming, and unnecessarily complicated. Myntra needs to take responsibility for its delivery partners, properly investigate return rejections, and provide customers with responsive support instead of making them repeatedly chase for a resolution. Very disappointing experience.
@sky.akash.07 @Myntra My complaint was marked as “RESOLVED” without even asking me for the unboxing video or properly reviewing my evidence. I have the delivery-time video and unboxing video as proof, but my case was closed without giving me a fair opportunity to submit/review this evidence. I have already contacted Customer Care and the Grievance Team, but the issue remains unresolved. Please reopen my case and have a senior team review the complete matter and evidence. Please DM me regarding this case.
@sky.akash.07 Hello Myntra Team, I am contacting you regarding an unresolved complaint for my order. I have already contacted Myntra Customer Care and also escalated the matter through the grievance process, but my issue is still not resolved. I have already provided the required evidence, including the delivery-time condition of the package and the unboxing video. Despite this, I have not received a satisfactory resolution. I request you to please escalate this matter to a senior/specialized team and review the complete case, including all the evidence I have submitted. Please let me know the appropriate way to share my order details and complaint information securely. I request a proper resolution rather than another generic customer-care response. Thank you.
@_who_soham_45 Myntra UGC payment of August month is still not received
@verma.alisha Subject: URGENT — Immediate Resolution Required for Return & Refund | Order ID: #1340735 28702328593203 Myntra, this has gone far beyond being a simple inconvenience. It has been 10 days, and despite repeatedly informing your customer support that the product was delivered without a tag, you are still refusing to properly process my return and refund. Order ID: #1340735 28702328593203 I have already explained the same issue multiple times to your support team, yet I am being made to chase Myntra for my own hard-earned money. This is completely unacceptable and reflects extremely poor customer service. The product came without a tag, which I had already informed you about. I should not have to repeatedly prove or explain the same thing while my money remains stuck with you. I expect Myntra to stop delaying this matter and process my return and refund immediately. I do not want another repetitive response, another excuse, or another unnecessary delay. If this is not resolved immediately, I will escalate the matter through the appropriate consumer grievance authorities and take further action regarding the unreasonable delay in refunding my money. 10 days is more than enough. Resolve my return and release my refund NOW.
@arpitadey62953 Myntra @myntrabeauty order id: 134118200540950064601 - it's been 6 days you sent me wrong brand jeans I ordered encrypt women jeans but send me corsica II I have full unboxing video proof, My return is on hold for wrong brand name, please approved my return and schedule pickup today, other wise I will file complaint on National Consumer Helpline, stop harassing your customers.. and you customer care service also very bad they don't take any step.. now it's ridiculous behaviour
@ayantimazumder Worst customer service when will you resolve my issue??? You asked for 48 hrs and now it’s been 6 days already???? When are you going to give me an update!!! Your service is pathetic!!! All your customer service agents are busy at the same time how is this even possible????
@h_emant Stop doing fraud this is the second time it is happening your delivery boy picked up the return order but didn't marked it and it is still showing out for pickup, even upon complaining there is no resolution. #fraud #worstservice
@mayank.storebox.ai @myntra is a furd my parcel is on return on hold since last week and there support is also suck plzz resolve my issue fast order id 1340912 14367815166701 😡
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@_keerthi__r_k_____ @myntra This is regarding **Order ID: # 1340913 96753987603001 We received a saree from Myntra and initiated the return **the very next day** because of an issue with the product. When the pickup agent arrived, he refused to take it, claiming that the product/brand did not match. However, **this is the exact product that was delivered to us by Myntra**. It was received without proper brand cards/tags as well. We immediately contacted Myntra Customer Care and were told that the saree would be picked up within 24 hours. However, nobody collected it and the issue has still not been resolved. Now the return deadline may have expired due to the delay from Myntra's side. We should not lose our money or be forced to keep a product because of a verification/fulfilment issue that was not caused by us. Please **reopen the return, arrange the pickup, and process the full refund immediately**. Kindly check the complete order, return-request and customer-care records, which will show that we raised the return within the applicable timeframe. Please acknowledge this complaint and provide a resolution within **24 hours**. If this remains unresolved, we will be forced to escalate the matter through the appropriate consumer grievance channels. **Order ID:** # 1340913 96753987603001 Please DM us for the complete details.