Reel by Worldwidenewz
Worldwidenewz@worldwidenewz A Shake Shack customer’s viral video has sparked a fresh debate over tipping culture after a kiosk appeared to raise prices when “no tip” was selected. Brian Powell, 45, said his wife noticed the unusual price change while buying three milkshakes at the Shake Shack location inside Salt Lake City International Airport. Initially skeptical, Powell returned to the kiosk with her and recreated the order while recording the process. there tip optiom was ake ter, he kiosk isplayed a pricing update before changing the price to $6.49 per drink. The footage quickly spread online, leaving viewers questioning whether customers were effectively being penalized for skipping a tip. Shake Shack later said the price increase was not intentional. According to the company, the airport restaurant is operated by licensee HMSHost, which investigated and identified the issue as a kiosk technology error. The company said the problem has since been resolved. Powell said he never expected his recording to go viral, but the incident has reignited criticism surrounding increasingly common digital tipping prompts at restaurants and self-service businesses. Thoughts?? 📲Follow us (@worldwidenewz) for real time news, alerts, and viral stories #fyp #codecoin
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@tricylde What happens if you tip 20 cents or something like that
@ziemba.16 Not eating there again.
@lax_thom15 McDonald’s no fucking tip! bK no fucking tip! Jimmy John’s hahah no fucking tip this tipping bullshit is outta hand
@j.jsanders Pretty sure that's illegal under false advertising 🤔
@jeremy.6575 Isn’t that illegal this can easily be sued
@twodollartokens Corporate greed!!
@3786peter So that just means nobody is gonna tip now because they include it no matter what. Or we can all be smart and just not eat there. Their food sucks anyway
@beni_choubinet Close them all !!
@sentra440 That's actually illegal
@ado94 Da da dadadaddaaadaaaa
@mekhongjunkie why is tipping at a kiosk even an option? im not being served or waited on, im literally ordering my food on a computer screen, picking it up from a counter and leaving.
@jrb474 The craziest part, is that you dont have to go to shake shack. No one is forcing you.
@ryan96knight Shake shack is a fast food place not a restaurant. If this is legit that’s ridiculous. You’re not gonna get tipped at a fast food restaurant I can’t believe they’re doing that
@greyduguay Don’t shop there
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@killakrops Tip 0.01 cents thats what i do